Trios Managed Services offer a dedicated Helpdesk & account management solution all underpinned by a leading edge in house CAFM platform. We’re all about helping you do what you do best by allowing us to do what we do best.
We take all of the day to day noise from your supply chain and deliver a seamless 24-7 management service that allows facilities managers concentrate on their core role as oppose to managing the day to day From a simple helpdesk solution, right through to full technical support and project management, our managed services division can tailor a package that suits you, right now and into the future.
Always embracing best practice customer service principles and facilities management philosophies we are able to deliver bespoke packages to the retail, leisure government and the commercial sector.
With our customer-facing, 24/7 dedicated Helpdesks at its core, we utilise your existing supply chain, supported by our own direct delivery teams and specialist associate companies to deliver a unique, right for you facilities management package.
A truly cradle to grave approach from first touch job logging, keeping our customers
compliant, all the way through to invoice validation, payment files and subsequent accrual and budget tracking analysis.
All of this is managed through our in house CAFM platform, ClearView. A state of the art, web-based facilities management solution, it provides real-time, granular financial and works data at the touch of a button.
In addition to the helpdesk and account management support, we also provide a range of complementary management services to our corporate client portfolio. Whether it’s assistance with specialist supply chain selection, specification of equipment or advice on energy management or other risk profiles in your portfolio, we can develop a solution to suit.
By listening to your operational teams and stakeholders, we will use our expertise and experience to construct and deliver a bespoke management and service package to cater for all your operational and financial requirements. We will re-engineer delivery without losing quality or integrity whilst ensuring full compliance within all relevant legislation.
These services are developed to meet specific client briefs. They can be supported with the production of bespoke software solutions, enabling our clients to receive real-time, web-based management information directly from remote locations – which in turn facilitates proactive responses.
Our services include:
• Energy management surveys (EPCs)
• Fire risk assessment
• Asset data collection
• Quality auditing
• Software solutions
• Compliance data
• Condition surveys
• Dedicated delivery solutions