With a directly employed team of engineers and accredited supply chain partners, we deliver hard FM services across all sectors within the UK. Managed via three operational hubs we plan, deliver and complete over 240,000 tasks each year across over 15,000 locations for clients as diverse as the NHS right through to your local Costa Coffee. All engineers are deployed using leading-edge work management software and GPS tracking to ensure the right engineer is at the right location, at the right time, with the right skillset. Our services include:

Maintenance

24/7 national helpdesk

Fabric maintenance

Electrical maintenance

M&E maintenance

Carpentry and glazing

Roofing, gutter clearance and cladding repairs

Doors, locks and shutters

Reactive drainage services

Access & Security
We install, service and repair all types of entry and access products which can be found on a client’s portfolio: from CCTV and access control, through to doors, shutters, gates, barriers and blockers. As we are not tied to any individual manufacturer, we are able to service and repair all makes of product, regardless of age and condition. We offer a full PPM service, supported by a 24/7 reactive response facility, using our own direct-employed engineers.

 

We support our mobile units from our service centre based in Erdington from where we control their movements and monitor their activity. This is all backed up by a full quotation service and extensive stockholding of standard parts which are dispatched by courier to directly to engineers. Whatever the make-up of your access and security asset base, we can shape a service delivery model to suit its age, location and, most importantly – your budget. Wherever possible, it is our policy always to retrofit and repair existing equipment, unless it is life-expired.

 

Products which we can install, maintain and repair:
• Pedestrian, doors, auto-doors & shutters
• Manual & Automatic Doors
• Roller, Security and Fire Shutters
• Sectional Doors
• Fire & Smoke Curtains
• Perimeter Access & Security
• Gates and Security Fencing
• Barriers
• Bollards & Blockers
• CCTV & Entry Systems
• Grills & Security Bars

 

All works are tracked using our bespoke IT platform, enabling us to ensure the quality of service is maintained and KPIs are achieved. Customised reports can be produced to the client’s format or viewed via web browsers if required.

 

Planned maintenance
As well as having a responsive reactive service we also understand how important it is for your business to have a partner you can rely on to maintain your property and make it legally compliant.

 

We offer integrated solutions for compliance and maintenance services for regional and national multi-site businesses. Services include electrical, gas, air conditioning, plumbing, fire and building services. By listening to our clients’ individual needs, we provide a bespoke and uncomplicated service which offers complete support 24 hours a day, 365 days a year.

 

Our services include the testing, certification, repair and maintenance of:
• Fixed Wire Circuits (EICR)
• Gas Safety Testing and Certification
• Gas Servicing
• Fire Alarms and Extinguishers
• Emergency Lighting/PAT
• Ventilation and Extract
• F-Gas
• Water (L8 Legionella)
• Air Conditioning
• HVAC
• Lighting
• CCTV
• Generators

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