We are working successfully with our customers across a diverse range of business sectors:
We understand the overriding issues and challenges associated with managing multi-site locations, whether on the high street, in retail parks or shopping malls. Similarly, we are comfortable working within the infrastructure that supports these locations, such as head offices, regional support centres or logistics and distribution hubs. We will work together with you to minimise disruption to your trading time and ensure a safe and compliant environment in which your customers can continue to use your services – whilst giving a fast response, maintaining quality and controlling cost.
Whether it’s statutory compliance, planned preventative servicing, reactive maintenance, refurbishments / roll-out programmes or branding support you require, we have the skills and knowledge to assist you – and we understand the 24/7 nature of the entire operation.
It’s all about creating the optimum customer experience. You may serve the best pint in town, offer the finest cuisine or the most comfortable beds – but if your premises are the wrong temperature, your fixtures and fittings aren’t properly maintained or your décor is looking a bit frayed at the edges, your customers won’t keep coming back.
The same principles apply whether you are operating a pub or restaurant, a hotel or a gym / fitness club; we understand the importance of creating exactly the right atmosphere and environment to entice and retain your customers – whilst ensuring that the basic facilities such as power, lighting, air conditioning/extraction, energy supplies etc. are operating efficiently and reliably, as well as maintaining the requisite food hygiene standards.
As a supplier to many government departments / agencies and their critical buildings, the Trios Group has invested heavily in the training of engineers and staff to meet and understand the formalities and security vetting required to work in high profile environments, which must be secure but accessible to the public. All our engineers and staff are either DBS or, where necessary, CTC cleared according to the contracts on which they are working.
Services provided to this sector include: compliance, HVAC and M&E installation and maintenance, office refurbishment and redecoration, as well as physical security measures such as gates, barriers and blockers.
We are listed by the Government Procurement Service (GPS) and registered by Constructionline. Trios are ideally placed to support all levels of public service, both centrally and in the regions.
Trios Group have provided building fabric and M&E services, including capital replacement programmes, to numerous local authorities for over 30 years. To reflect the ever-changing nature of property portfolios, we are proud to offer a range of flexible and scalable services to suit our clients’ individual needs.
We are equally comfortable working in care homes, social services facilities, libraries, council offices, parks and cemeteries or fire stations – or delivering landlords’ capital works to educational establishments.
Our experience of working in publicly accessed buildings has equipped us to tailor our training around the need to operate in a safe and secure environment. We are also used to working around vulnerable people in a variety of challenging circumstances and diverse cultural environments, achieving the desired outcome with minimal risk to all parties and sensitivity to the individuals around us.
We work together in partnership with our clients to meet the challenge of changing portfolios, combined with reducing budgets, developing innovative and efficient processes to give best value at all times.
The Trios Group works with a wide range of corporate and commercial clients, and understands how important it is to service the multiple environments that we encounter: from a customer-facing call centre to a highly complex datacentre; from a high-profile head office building or campus to a functional warehouse distribution centre – we are able to adapt our service delivery to suit your individual needs.
We can offer tailored solutions that focus on your key drivers, such as improving energy efficiency or enhancing the sustainability of your estate. We also offer full technical support for your buildings and work in partnership with our clients to adapt and change layouts, as market and financial influences affect your accommodation and operational requirements.
Trios Group has over thirty years of experience working in the educational sector with Principals, Bursars and Estates Management, and is able to adapt to the needs of local authority, independent, directly-funded or academy status establishments.
We ensure a safe and compliant environment for students, staff and the wider public, and have a comprehensive understanding of your working life in education – and the need to work around the staff and students in a protected and secure manner to make your buildings the best they can possibly be. All our engineers and staff are DBS cleared according to the contracts on which they are working.
From the initial assessment of your assets, our tailored service is designed to fit around your day-to-day operational requirements – minimising disruption, with major works planned for vacation periods. Using our knowledge and skills and a combination of planned and programmed works, supported by a full 24/7 reactive service, we will work proactively with you to control cost to within your allocated budgets.
Whether it’s advice on heating, ventilation or energy usage, cyclical or major refurbishment works, or simply a reactive repair to general wear and tear items: we have the skills and local resources to help you efficiently and discretely.
Trios Group works with all types of NHS trust and the private medical and care sector, and is aware of the critical nature of the environment that the healthcare professional operates within. From a doctors’ surgery to an acute hospital or a mental health unit, we shape our delivery to comply with all necessary clinical hygiene requirements.
Our processes also adhere to Health Building Notes (HBN) guidance, whether we are working on a clinical building or any supporting infrastructure, such as refurbishment of key worker accommodation.
Our staff and engineers are specifically trained to work sympathetically around vulnerable people, ensuring not only a safe and compliant environment but also respecting their individual needs and space.